Summary
The History tab is where you can find a record of all inbound and outbound communications between your practice and patients. Outbound messaging is found within the default screen. A record of all inbound SMS messages, Appointment Confirmations, and OLS scheduled appointments are found by clicking the Archives button on the screen.
The default screen will show a record of outbound automated messaging to your patients so far that day. You may also search for specific dates or a date range with the ability to filter your results.
Enter Date Range
Selecting a date or date range to view will produce both a numerical chart and a graph to display your results.
Date Range Chart
Results are sorted by notification type and method of notification. The number of replies by patients to confirmation requests are also provided.
Filter Results
You can filter your results by Message Type, Method, Sent, or Read. It’s also possible to search for a specific patient by entering the patient name in the Search field and clicking Go.
Message Filter
View Results
A chart below the filter options will appear with your search results. You may click on any column header to sort. Click again to reverse sort.
Hover your mouse over the message type in the left hand column to view the exact message sent to your patient.
Results
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