Summary
It is possible to send an email blast and/or voice call blast to all active patients from the Communication Center.
Note: It is against Federal law to send a blast SMS message to your entire active patient list or to send promotional content via text without the express written permission of your patients.
Select All Patients
Click All Patients tab
Once loaded, click All, then Select All.
Select All Patients
Click CONTINUE to load templates and send messages
Load and send messages
After selecting the patients to message, you’ll be able to select the method of messaging, set up the templates, and message your selected patients by following the steps below.
1. Select Delivery Method: Choose how to message your patient. Click on the toggle to select messaging method.
Delivery Method Toggles
2. Incomplete notification: A template must be loaded for each selected delivery method in order to send to your selected patients. Once a template has been loaded, the notification changes to Complete.
Notice below that SMS template status will not be available.
Status
3. Select Template: Clicking on any of the notifications in step 2 will allow you to load a preloaded template. All text fields within the template may be edited. Any changes apply to this sending only.
Select Template
4. I’m done, ready to send!: Click the blue SEND TO …. PATIENTS to message your patients. 
Send Messages Button
Once sent, a Screen will appear showing how many messages were sent and list any patient who didn’t receive an enabled message. 
Message Results Screen
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