Why do I get a Not Connected error On the Home Page?
This means that your system is unable to connect to your practice manager software. This can be caused by various reasons, such as:
- Your server has lost it's connection to the internet
- Your server is turned of
- There is a power failure at your practice
- Your practice has a new server
- Updates or back-ups are running on your server
- The server firewall has blocked Patient Communicator
Be sure to contact your Support team if you're unable to determine or resolve the issue.
