Summary
A practice may wish to enable the Stop Messages feature for two reasons:
1. Your practice or a specific provider has cancelled appointments for a day in which appointments have been scheduled. Using the Closed Days feature will immediately stop messaging for appointments on the selected day(s).
2. Your practice wishes to disable the patient’s ability to schedule an appointment online on a day appointments are usually available.
Enable Closed Days for a Specific Day
To enable the Stop Messages feature for a specific day:
1. Go to Settings > Message Settings > Stop Messages
2. Select Entire Office or a specific provider
3. Click on the calendar day
4. Click Save. Once saved, the saved date appears in red
Stop Messages Screen
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